Quality Indicator Repository
Quality indicators are standardised, evidence-based measures used to monitor and evaluate the quality and safety of care. The ACAC developed a Quality Indicator Repository. For information on its development see this document.
Please navigate the Quality Indicator Repository to learn about the quality indicators we identified across care settings and their defining, data, and source attributes. You can also use the Quality Indicator Repository to download quality indicators of interest to you.
Are workers regularly trained regarding First Aid and emergency measures?
Percentage of older home care (HC) people who answered positively to the three questions. a. Do the staff respond well to you? b. How safe or insecure does it feel to live at home with support from the home service? 3. Do you feel confident about the staff coming home to you?
Presence and availability of workers in the organisation.
The competence of care givers and the safety of the care.
The average number of home care visits each older person receives per home care worker.
Evidence of local processes to ensure that older people using home care services receive care from a consistent team of home care workers who are familiar with their needs.
Total number of home care workers providing care to an older person using home care services.
Proportion of home care workers supporting older people who had a practice-based supervision discussion within the past 3 months.
Is nursing care usually being carried out by the same nurse?
The percentage of clients with incontinence on the day of/in the week of measuring in whose diagnosis a doctor or incontinence nurse was involved.
Percentage of employed service managers, nurse practitioners, registered nurses, enrolled nurses, personal care staff or assistants in nursing who stopped working during the quarter.
Average number of home services personnel helping in 14 days.
Evidence of local processes to ensure that home care providers have practice-based supervision discussions with home care workers at least every 3 months.
Staff retention.