Quality Indicator Repository

Thera re national and/or subnational mechanisms for accreditation of education and training institutions, health care organisations, and their programmes, measured against key criteria.

Percentage of patients who selected the most positive response option for the question: How would you rate how the ambulance crew and Emergency Department staff worked together? (out of Very good; Good; Neither good nor poor; Poor; Very poor)

The capacity of the health workforce (emergency medical care, pre-hospital, out-of-hospital care, transport services) to meet current and projected demands as measured by the proportion of operational salaried workforce in 10-year age groups and attrition rate of full time equivalent salaried staff.

Are workers regularly trained regarding First Aid and emergency measures?

Healthcare providers are evaluated and rated on a 3 tiered scale, to indicate accreditation.

The attitude of the care givers.

The attitude of the care givers. Item 2.1. The extent to which clients or representatives experience good treatment.

The attrition rate is measured as the proportion of GPs who were in scope in 2021, but not in scope in 2022. In scope is defined as Primary Care GPs, being GPs working in the treatment of non‑admitted patients in the community. GPs who 'exited' (i.e., were no longer in scope) in 2022 might still be in the medical workforce and practicing as a GP but are classified as an exit as they are no longer Primary Care GPs.

The number of full time equivalent GPs per 100,000 people, by region.

The number of full time equivalent GPs per 100,000 population, by sex.

Presence and availability of workers in the organisation.

The presence and availability of workers in the organisation. Item 9.1 The extent to which clients or representatives experience sufficient availability of staff (and continuity)

The number of full time equivalent public dentists per 100,000 people based on clinical hours worked in the public sector, by region.

Average multidisciplinary team (MDT) attendance at ward round / huddle.

The Consumer Assessment of Healthcare Providers and Systems Clinician & Group Survey 3.0 (CG-CAHPS) is a standardised survey instrument that asks patients to report on their experiences with primary or specialty care received from providers and their staff in ambulatory care settings over the preceding 6 months. This composite measure aggregates scores from responses to the following statements: 1) Clerks and receptionists were helpful; 2) Clerks and receptionists were courteous and respectful

Care Manager FTEs per 1,000 patients is calculated by dividing the FTEs (from the Practice Survey) by the number of active patients in the practice (from the CDR) and multiplying the result by 1,000

The extent to which staff are informed when errors occur, discuss ways to prevent errors, and are informed when changes are made.

The extent to which staff speak up if they see something unsafe and feel comfortable asking questions.

The competence of care givers and the safety of the care.

The competence of care givers and the safety of the care they give. Item 4.12 The extent to which clients or representatives experience adequate professionalism (and safety) in administering care

The percentage of patients who selected the most positive response option to the survey question: Did you have confidence and trust in the ED health professionals treating you?

The percentage of patients who selected the most positive response option to the survey question: Did you have confidence and trust in the health professionals treating you?

The average response to the survey question: Did you have confidence and trust in the hospital staff treating you?

Did you have confidence and trust in the doctors treating you? Answer options: Yes always, sometimes, no never.

Did you have confidence and trust in the nurses treating you? Answer options: Yes always, sometimes, no never.