Care Manager Staffing
Identifying Attributes
Care Settings
Primary Care
Country
United States of America
Publishing Organisation
Centers for Medicare & Medicaid Services (CMS): Comprehensive Primary Care Plus
Type of Quality Indicator
Outcome
IOM Quality Dimension
Efficiency
Domain
Workforce
Defining Attributes
Definition
Care Manager FTEs per 1,000 patients is calculated by dividing the FTEs (from the Practice Survey) by the number of active patients in the practice (from the CDR) and multiplying the result by 1,000
Numerator
The number of full-time equivalent care managers in the practice.
Denominator
The number of active patients in the practice per 1000.
Exclusions
Use of Risk Adjustment
No
Risk Adjustments
Stratifications
Data Attributes
Type of Data Collection
Surveys
Data Collection Methods
CPC+ Practice Survey and Care Delivery Reporting (CDR) Portal data
Frequency of Data Collection
Annually
Frequency of Data Collection in Days
365
Reporting Methods
Reporting Frequency
Annually
Reporting Frequency in Days
365
Indicator Has Recommended Targets
No
Source and Reference Attributes
Technical Specifications
Singh P, Fu N, Dale S, et al. The Comprehensive Primary Care Plus Model and Health Care Spending, Service Use, and Quality. JAMA. 2024;331(2):132-146. doi:10.1001/jama.2023.24712 www.cms.gov/priorities/innovation/data-and-reports/2023/cpc-plus-fifth-annual-eval-report
Link to Measurement Tools
Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
Yes
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Identified by PHARMA-Care Project
No
Upload Date
23 July 2025
Actions
Date Modified 23 July 2025