Quality Indicator Repository

Percent of heart failure patients discharged home with a copy of written instructions or educational materials given to patient or caregiver at discharge or during the hospital stay, addressing activity level.

The percentage of clients whose known adverse drug reactions and medication allergies are documented in the service's patient health record.

Percentage of patients transferred home on warfarin or Direct Oral Anticoagulants that receive written information prior to transfer.

Allergies documented

An up-to-date medication list readily available in the medical record that is accessible to all health care providers, which includes over-the-counter medications.

Assistive devices documented

Attempt to contact next of kin

Answered by those who were not admitted / transferred to a hospital ward. Percentage of responses for each option: If you had contact with care and support services after leaving A&E, did the health or social care staff have information about your visit?

Percentage of new patients whose biopsy results have been reviewed and communicated to the primary care/referring physician and patient.

Percentage of heart failure patients discharged to home or home care with a care transition record transmitted to a next level of care provider within 7 days of discharge containing ALL of the following: Reason for hospitalisation Procedures performed during this hospitalisation Treatment(s)/Service(s) provided during this hospitalisation Discharge medications, including dosage and indication for use Follow-up treatment(s) and service(s) needed

A care transition record is transmitted to a next level of care provider within 7 days of discharge containing all of the following: reason for hospitalisation, procedures performed during this hospitalisation, treatment(s)/service(s) provided during this hospitalisation, discharge medications, including dosage and indication for use, and follow-up treatment and services needed (e.g., post- discharge therapy, oxygen therapy, durable medical equipment).

Clear on care requirements based on information received

Percentage of patients with referrals, regardless of age, for which the referring clinician receives a report from the clinician to whom the patient was referred.

Cognition status documented

Communication between providers and patients

Delirium status documented

Percent of diabetic patients or newly-diagnosed diabetics receiving diabetes teaching at discharge.

Percent of diabetic patients or newly-diagnosed diabetics receiving diabetes teaching at discharge.

Percent of heart failure patients discharged home with a copy of written instructions or educational materials given to patient or caregiver at discharge or during the hospital stay, addressing diet.

Percentage of positive responses: Were The Different Treatment Centres Involved In Your Care Informed About The Care You Had Received At The Other Centres (E.g. Different Hospitals Or Radiotherapy And Chemotherapy Departments At The Same Hospital)? Yes, They Seemed Well Informed About The Care I Had Received At Other Places/ Yes, Although Some Information Seemed To Be Missing/No, There Seemed To Be Little Or No Sharing Of Information/ I Was Only Treated At One Treatment Centre/ Not Sure/ Can't Remember

Percent of heart failure patients discharged home with a copy of written instructions or educational material given to patient or caregiver at discharge or during the hospital stay addressing all of the following: activity level, diet, discharge medications, follow-up appointment, weight monitoring, what to do if symptoms worsen.

Percentage of patients discharged from hospital for which discharge summaries are delivered to primary care provider within 48 hours of patient's discharge from hospital.

Documentation of medications in EMR

ED contacted friends and family (or family/friends present)

ED Summary Received