Patient Satisfaction
Identifying Attributes
Care Settings
Rural and Remote Care
Country
Bangladesh, Bhutan, Korea, Democratic People's Republic of (North), India, Indonesia, Maldives, Myanmar, Nepal, Sri Lanka, Thailand, Timor-Leste
Publishing Organisation
Zapata et al. (2020)
Type of Quality Indicator
Outcome
IOM Quality Dimension
Person-Centredness
Domain
Service Delivery
Defining Attributes
Definition
Numerator
Patient satisfaction with different services
Denominator
Number of scores
Exclusions
Use of Risk Adjustment
No
Risk Adjustments
Stratifications
Collection and Reporting Attributes
Type of Data Collection
Surveys
Data Collection Methods
Patient exit self-administered or interview questionnaire survey
Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Reporting Frequency
Reporting Frequency in Days
Indicator Has Recommended Targets
No
Source and Reference Attributes
Evidence Source
Zapata T, Buchan J, Tangcharoensathien V, Meliala A, Karunathilake I, Tin N, Nandi S, Tobgay T, Noree T. Rural retention strategies in the South-East Asia Region: evidence to guide effective implementation. Bull World Health Organ. 2020 Nov 1;98(11):815-817. doi: 10.2471/BLT.19.245662.
Technical Specifications
Link to Measurement Tools
Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
No
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Identified by PHARMA-Care Project
No
Upload Date
02 December 2025
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Date Modified 02 December 2025