Communication With Doctors
Identifying Attributes
Care Settings
Country
Publishing Organisation
Type of Quality Indicator
IOM Quality Dimension
Domain
Defining Attributes
Definition
Percentage of patients surveyed who reported that their doctors "Always" communicated well.
Numerator
Number of patients surveyed who reported that their doctors "Always" communicated well.
Denominator
Patients discharged from the hospital following at least one overnight stay sometime between 48 hours and 6 weeks ago who are over the age of 18 and did not have a psychiatric principal diagnosis at discharge.
Exclusions
Denominator: <18 years of age. No psychiatric principal diagnosis at discharge. At least overnight stay.
Use of Risk Adjustment
Risk Adjustments
None
Stratifications
None
Data Attributes
Type of Data Collection
Data Collection Methods
Survey.
Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Data reported to: Hospital Quality Reporting (HQR) via HCAHPS vendor or self-administered if in compliance with program requirements Data available on: Care Compare, MBQIP Data Reports, Flex Monitoring Team Reports.
Reporting Frequency
Reporting Frequency in Days
Indicator Has Recommended Targets
Source and Reference Attributes
Evidence Source
Stratis Health. MBQIP Measures Fact Sheets August 2023. Accessed March 15th 2024 www.ruralcenter.org/sites/default/files/2023-08/2023%20update%20MBQIP-Measures-Fact-Sheets.pdf
Technical Specifications
About the program: www.hrsa.gov/rural-health/grants/rural-hospitals/medicare-beneficiary-quality-improvement Data reporting and use: www.ruralcenter.org/resources/data-reporting-and-use Technical information: www.ruralcenter.org/sites/default/files/2023-08/2023%20update%20MBQIP-Measures-Fact-Sheets.pdf
Also in: Casey et al 2012, Are the CMS hospital outpatient quality measures relevant for rural hospitals? Journal of Rural Health 28(3):248-259 Casey et al 2013 Rural relevant quality measures for critical access hospitals 29(2): 159-171