Rehabilitation Waiting Times

Identifying Attributes

Care Settings
Rehabilitation Care
Country
World Health Organization
Publishing Organisation
World Health Organization (WHO): Rehabilitation Indicator Menu
Type of Quality Indicator
Outcome
IOM Quality Dimension
Timeliness
Domain
Accessibility

Defining Attributes

Definition

Rehabilitation waiting time is defined as the average length in days between the time people are put on waiting lists and the time they receive their rehabilitation services. The service(s) and measure can be defined nationally. Common examples are waiting lists for hearing aids, wheelchairs, prosthetic limbs, early childhood intervention programmes and other forms of community delivered rehabilitation. The selection of the service should be based on national priorities.

Numerator

This may depend on country and reporting practiced, it could include: • Average waiting time in days for specific assistive product • Average waiting time for particular service, or impairment/diagnostic group

Denominator

This is a continuous variable measure. The target population is patients who are on the wait list (inferred).

Exclusions

None

Use of Risk Adjustment
No
Risk Adjustments

None

Stratifications

Disaggregate by facility, geographical region, age, sex, socioeconomic status.

Collection and Reporting Attributes

Type of Data Collection
Administrative data
Data Collection Methods

Method of measurement: Average time in days people who were put on a waiting list for a specific rehabilitation service had to wait to receive the service.

Frequency of Data Collection
Annually
Frequency of Data Collection in Days
365
Reporting Methods

Not applicable

Reporting Frequency
Reporting Frequency in Days
Indicator Has Recommended Targets
No

Source and Reference Attributes

Evidence Source

World Health Organization (WHO). Rehabilitation indicator menu: a tool accompanying the Framework for Rehabilitation Monitoring and Evaluation (FRAME). 2019. Accessed December 2022. Available from: apps.who.int/iris/handle/10665/330955. World Health Organization (WHO). Guidance on the analysis and use of routine health information systems: rehabilitation module. 2022. Accessed December 2022. Available from: www.who.int/publications/i/item/9789240050242.

Technical Specifications

Rehabilitation indicator menu 2019: apps.who.int/iris/handle/10665/330955. Guidance on the analysis and use of routine health information systems:rehabilitation module 2022: www.who.int/publications/i/item/9789240050242

Link to Measurement Tools

Rehabilitation Indicator Menu tool for Rehabilitation Monitoring and Evaluation (FRAME) to enable countries to adopt core indicators & select and adopt relevant expanded indicators. (Not Applicable)

Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
No
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Identified by PHARMA-Care Project
No
Upload Date
02 December 2025