Client Experience of Rehabilitation Care
Identifying Attributes
Care Settings
Country
Publishing Organisation
Type of Quality Indicator
IOM Quality Dimension
Domain
Defining Attributes
Definition
Percentage of rehabilitation facilities that undertake a survey or questionnaire on clients' experience of care over a specified period. These are self-reports of clients' experience of care while accessing rehabilitation.
Numerator
Number of rehabilitation facilities using an experience of rehabilitation care questionnaire, in a specified period of time.
Denominator
Total number of rehabilitation facilities.
Exclusions
None
Use of Risk Adjustment
Risk Adjustments
None
Stratifications
Both numerator and denominator by facility level, geographic region.
Collection and Reporting Attributes
Type of Data Collection
Data Collection Methods
Preferred data source: Health facility survey. Other possible source: HHFA or audit.
Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Reporting Frequency
Reporting Frequency in Days
Indicator Has Recommended Targets
Source and Reference Attributes
Evidence Source
World Health Organization (WHO). Rehabilitation indicator menu. 2nd edition. 2023. Accessed September 2023. Available from: www.who.int/publications/i/item/9789240076440
Technical Specifications
Rehabilitation indicator menu 2023 2nd edition: www.who.int/publications/i/item/9789240076440