Assistive Products Waiting Time

Identifying Attributes

Care Settings
Rehabilitation Care
Country
International
Publishing Organisation
World Health Organisation (WHO): Rehabilitation Indicator Menu
Type of Quality Indicator
Outcome
IOM Quality Dimension
Timeliness
Domain
Accessibility

Defining Attributes

Definition

Average of waiting days for assistive product provision. This includes all waiting days, including weekends and holidays, for inpatients and outpatients from the time of first contact with the assistive product provider to the actual provision of the product. This includes provision of assistive products that are intended for temporary use. Extra days needed for additional fitting or repairs are not counted as waiting days. For inpatients the waiting time for assistive products provision may exceed time of inpatient stay.

Numerator

Total number of days waiting for assistive product provision

Denominator

Number of assistive products provided

Exclusions

None

Use of Risk Adjustment
No
Risk Adjustments

None

Stratifications

Numerator and denominator: facility type (administrative level of care), WHO APL categories, in- and outpatient, geographical region.

Data Attributes

Type of Data Collection
Standardised clinical data
Data Collection Methods

Preferred data source: RHIS (WHO standard facility indicator "Waiting time for assistive product provision").

Frequency of Data Collection
Annually
Frequency of Data Collection in Days
365
Reporting Methods
Reporting Frequency
Reporting Frequency in Days
Indicator Has Recommended Targets
No

Source and Reference Attributes

Evidence Source

World Health Organization (WHO). Rehabilitation indicator menu. 2nd edition. 2023. Accessed September 2023. Available from: www.who.int/publications/i/item/9789240076440

Technical Specifications
Link to Measurement Tools
Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
No
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Identified by PHARMA-Care Project
No
Upload Date
23 July 2025