Contact With Staff in Special Accommodation
Identifying Attributes
Care Settings
Country
Publishing Organisation
Type of Quality Indicator
IOM Quality Dimension
Domain
Defining Attributes
Definition
Percentage of elderly people who answered positively to: How easy or difficult it is to meet a nurse if needed? How easy or difficult is it to see a doctor if needed? How easy or difficult it is to get in touch with the staff at your retirement home?
Numerator
Denominator
Exclusions
Use of Risk Adjustment
Risk Adjustments
Stratifications
Data Attributes
Type of Data Collection
Data Collection Methods
Data collected by the municipalities yearly, derived from national surveys, administrative data and registries. National surveys: NBHW survey - What do the elderly think about elderly care? (from municipalities and counties) Official statistics (administrative data): Register of Social Services Interventions for the Elderly and Persons with Disability, Patient Register, Register of Medicines National quality registers: Senior Alert Registry, Swedish Palliative Registry, Dementia Register, Registry on Behaviour and Psychiatric Symptoms.
Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Publicly annually at municipal level, county level and state. (Open Comparisons report annually online) showing providers' quality of care to the elderly based on the quality indicators along with grading of their performance. A relative comparison between municipalities is provided using a traffic light system.