Access to GP Services
Identifying Attributes
Care Settings
Country
Publishing Organisation
Type of Quality Indicator
IOM Quality Dimension
Domain
Defining Attributes
Definition
The weighted percentage of GP patient survey respondents who report their experience of making a GP appointment as 'fairly good' or 'very good'.
Numerator
The weighted number of people reporting a 'fairly good' or 'very good' experience of making an appointment
Denominator
The weighted number of people who gave any answer to the appointment experience question
Exclusions
Use of Risk Adjustment
Risk Adjustments
Age and sex, direct standardisation
Stratifications
Gender (Male and female) 10-year age bands (from 18-24 to 85 and over) Ethnicity Sexual orientation Religion Deprivation deciles (from 1- Most deprived to 10 – Least deprived)
Data Attributes
Type of Data Collection
Data Collection Methods
GP Patient Survey (GPPS) from Ipsos MORI (www.gp-patient.co.uk) Survey of adults registered with a GP Practice in England. The GP Patient Survey is commissioned by NHS England and is conducted by the independent survey organisation Ipsos MORI. Patients are eligible for the survey if they have a valid NHS number and they have been registered with a GP in England continuously for six months or longer. Additionally, to reduce survey fatigue, patients are not to receive more than one GP Patient Survey in any 12-month period. The GP Patient Survey includes a weight for non-response bias. This adjusts the data to account for potential differences between the demographic profile of all eligible patients in a practice and the patients who actually complete the questionnaire. Incorporates age, gender, factors from area of residence (level of deprivation, ethnicity profile, ACORN classification).