Most Recent GP Appointment
Identifying Attributes
Care Settings
Country
Publishing Organisation
Type of Quality Indicator
IOM Quality Dimension
Domain
Defining Attributes
Definition
When was your last general practice appointment? (1) In the past 3 months; (2) Between 3 and 6 months ago; (3) Between 6 and 12 months ago; (4) More than 12 months ago; (5) I haven't had an appointment since being registered with my current GP practice
Numerator
Number who responded to options 1 or 2
Denominator
Total number of responses.
Exclusions
Use of Risk Adjustment
Risk Adjustments
Age, gender and region (linked to postcode - ethnicity, marital status, overcrowding, household tenure and employment status, as well as the indicator of multiple deprivation score (IMD) and ACORN group.)
Stratifications
By Integrated Care Services and Primary Care Network, demographics (gender, age, ethnicity, long-term condition or disability status)
Data Attributes
Type of Data Collection
Data Collection Methods
GP Patient Survey is conducted annually by Ipsos on behalf of NHS England. Patients are randomly selected from all GP practices in England, using the Personal Demographics Service. Patients were eligible for inclusion in the survey if they had a valid NHS number, had been registered with a GP practice continuously for at least six months at the point of selection, and were 16 years of age or over. The survey uses a quantitative postal methodology, including an option for online completion. In January 2023, questionnaires were sent to around 2.65 million patients aged 16 or over followed by an SMS reminder one week after the initial mailing, to all those with a valid mobile phone number. Two full reminder mailings (letters and questionnaires) were then sent to non-responders in February and March, both followed by an SMS reminder one week later.
Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Presented as a national report, infographic and results/trends for all questions, using a tool (Patient experience and compare practices tool) to compare individual practices, and as a primary care dashboard. Where result is based on fewer than 10 people (unweighted), the result is suppressed