Measure of Patient Reason for Reporting to Emergency Department

Identifying Attributes

Care Settings
Primary Care
Country
Australia
Publishing Organisation
Australian Government Department of Health and Aged Care: Primary Health Networks (PHN) Performance and Quality Framework
Type of Quality Indicator
Outcome
IOM Quality Dimension
Timeliness
Domain
Wait and System Planning / Access

Defining Attributes

Definition

Reasons why a patient went to an emergency department (ED) rather than a GP (Reasons as collected by survey: Taken by ambulance or condition was serious; GP not available when required; Sent to emergency by GP; Waiting time for GP appointment too long; Lower cost than GP visit; GP does not have required equipment or facilities; Other)

Numerator

Reasons collected by survey

Denominator

Total persons in PHN region, taken to ED

Exclusions

None

Use of Risk Adjustment
No
Risk Adjustments

None

Stratifications

PHN area

Data Attributes

Type of Data Collection
Surveys
Data Collection Methods

ABS Patient Experience Survey

Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Reporting Frequency
Monthly
Reporting Frequency in Days
30
Indicator Has Recommended Targets
No

Source and Reference Attributes

Link to Measurement Tools
Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
Yes
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Identified by PHARMA-Care Project
No
Upload Date
23 July 2025