Proportion of Those Who Were Able to Contact the Place of Care Without Undue Delay During Their Most Recent Visit (%), High-Level Education (From 2020)
Identifying Attributes
Care Settings
Country
Publishing Organisation
Type of Quality Indicator
IOM Quality Dimension
Domain
Defining Attributes
Definition
The indicator shows the percentage of health service users aged 20 or over who felt they were able to contact the place of care smoothly. Those aged 20 or over with a high level of education are examined. The relative level of education has been calculated for each decade of age based on the years of education indicated by the respondents to the FinSote study. Based on the question: "The following questions concern access to treatment during your most recent appointment, mentioned above", presented below as, for instance "Were you able to contact the place of care without difficulty? The response options were: 1) absolutely yes, 2) to some extent, 3) not really, 4) absolutely not, 5) cannot say The examination includes the respondents who chose option 1) absolutely yes.
Numerator
Number of 'yes' responses.
Denominator
Total number of responses, who also responded 'yes' to the question "have you used health care services (e.g., doctor, nurse, hospital, dentist, dental hygienist) in the past 12 months?".
Exclusions
Use of Risk Adjustment
Risk Adjustments
None
Stratifications
Municipality, region, the well-being services county, hospital district, whole country
Data Attributes
Type of Data Collection
Data Collection Methods
Healthy Finland Survey (THL)