Proportion of Those Who Had Access to Examinations and Treatment Without Undue Delay During Their Most Recent Health Care Visit (%) (From 2020)

Identifying Attributes

Care Settings
Primary Care
Country
Finland
Publishing Organisation
Finnish Institute for Health and Welfare (THL)
Type of Quality Indicator
Outcome
IOM Quality Dimension
Person-Centredness
Domain
Consumer Experience

Defining Attributes

Definition

The indicator shows the percentage of health service users aged 20 or over who felt they were examined without undue delay. Based on the question: "The following questions concern access to treatment during your most recent appointment, mentioned above", presented below as, for instance "Were you examined without undue delay? The response options were: 1) absolutely yes, 2) to some extent, 3) not really, 4) absolutely not, 5) cannot say The examination includes the respondents who chose option 1) absolutely yes. The respondents excluded from the examination include those who selected the response alternative 5) cannot say or responded "no" to the question: "Have you used health care services (e.g. doctor, nurse, hospital, dentist, dental hygienist) in the past 12 months?"

Numerator

Number of responses to option (1).

Denominator

Total number of responses.

Exclusions
Use of Risk Adjustment
No
Risk Adjustments

None

Stratifications

Sex (male, female, combined); Municipality, region, the well-being services county, hospital district, whole country

Data Attributes

Type of Data Collection
Surveys
Data Collection Methods

Healthy Finland Survey (THL)

Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Reporting Frequency
Reporting Frequency in Days
Indicator Has Recommended Targets
No

Source and Reference Attributes

Evidence Source
Link to Measurement Tools
Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
Yes
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Identified by PHARMA-Care Project
No
Upload Date
23 July 2025