High Client Fees Hampered Access to Care, Percentage of Persons Who Used Health Services, Low-Level Education (From 2018)

Identifying Attributes

Care Settings
Primary Care
Country
Finland
Publishing Organisation
Finnish Institute for Health and Welfare (THL)
Type of Quality Indicator
Outcome
IOM Quality Dimension
Person-Centredness
Domain
Wait and System Planning / Access

Defining Attributes

Definition

The indicator shows the percentage of health service users who felt that excessively high customer charges at least sometimes hampered access to care. Those aged 20 or over with a relatively low level of education are examined. The relative level of education has been calculated for each decade of age based on the years of education indicated by the respondents to the study. Based on the question: "Have the following factors interfered with you receiving treatment in the past 12 months?": - Excessively high customer charges made it difficult to receive treatment. The response options were: 1) always, 2) most of the time, 3) sometimes, 4) never, 5) does not apply to me or the services I have used. The examination includes the respondents choosing option 1), 2) or 3) who had used health services.

Numerator

Number of people aged 20 or older with relatively low education who selected option 1, 2 or 3.

Denominator

Total number of people aged 20 or older with relatively medium education who completed the survey.

Exclusions
Use of Risk Adjustment
No
Risk Adjustments

None

Stratifications

The well-being services county, region, whole country

Data Attributes

Type of Data Collection
Surveys
Data Collection Methods

Healthy Finland Survey (THL)

Frequency of Data Collection
Every 2 years
Frequency of Data Collection in Days
730
Reporting Methods
Reporting Frequency
Every 2 years
Reporting Frequency in Days
730
Indicator Has Recommended Targets
No

Source and Reference Attributes

Evidence Source
Link to Measurement Tools
Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
Yes
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Identified by PHARMA-Care Project
No
Upload Date
23 July 2025