Which of the following out-of-hours options does your practice provide to your patients? Please do not include services commissioned outside the practice, such as XXX. [SUBJECT TO LOCALISATION TO SPECIFY SERVICES commissioned outside the practice, if applicable]. Please select all the options that apply. (1=Visiting before or after practice's regular working hours [LOCALISATION TO SPECIFY "REGULAR WORKING HOURS" in the country] (at least once per week); 2=Visiting the practice on a weekend day; 3=Directly contacting a physician or nurse via remote options (e.g., telephone, online chat/messaging); 4=Leaving a message on an answering machine, writing an e-mail, or completing an online form with a return call from a physician or nurse shortly afterwards; 5= Other; 6=None of these; 7=Not sure)

Number of responses to each category

Number of responses to the question

None

Paper/Telephone

www.oecd.org/en/about/programmes/patient-reported-indicator-surveys-paris.html

www.oecd.org/health/paris/PaRIS-provider-questionnaire.pdf

Adapted from Commonwealth Fund, QUALICOPC and PCAT