Regular System of Facility and Patient Surveys
Identifying Attributes
Care Settings
Country
Publishing Organisation
Type of Quality Indicator
IOM Quality Dimension
Domain
Defining Attributes
Definition
Country has a regular system of facility and patient surveys (or accreditation systems) to independently monitor health services and patient perspectives
Numerator
Binary reporting (yes/no)
Denominator
Total count of responses
Exclusions
Use of Risk Adjustment
Risk Adjustments
None
Stratifications
None
Data Attributes
Type of Data Collection
Data Collection Methods
Qualitative assessment based on interview with key informant and/or desk review of country documents.
Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Reporting Frequency
Reporting Frequency in Days
Indicator Has Recommended Targets
Source and Reference Attributes
Technical Specifications
Web Annex. Technical specifications. In: Primary health care measurement framework and indicators: monitoring health systems through a primary health care lens. Geneva: World Health Organization and the United Nations Children’s Fund (UNICEF), 2022 iris.who.int/bitstream/handle/10665/352201/9789240044234-eng.pdf?sequence=1
Link to Measurement Tools
World Health Organization. SCORE Assessment Instrument (www.who.int/data/data-collection-tools/ score/dashboard#/downloads, accessed 19 August 2021).