Percentage of Facilities With a Communication System in Place

Identifying Attributes

Care Settings
Primary Care
Country
World Health Organisation
Publishing Organisation
Primary health care measurement framework and indicators
Type of Quality Indicator
Structure
IOM Quality Dimension
Equity
Domain
Service Delivery and Care Planning

Defining Attributes

Definition

Percentage of facilities of that have access to communication systems

Numerator

Number of health facilities with communication system

Denominator

Total number of facilities surveyed

Exclusions
Use of Risk Adjustment
No
Risk Adjustments
Stratifications

Facility type (as relevant to context): including primary care facilities (e.g., GP practices, health centres, community health posts), first-level hospitals, second-level hospitals, specialty hospitals, long-term care facilities, continuing care facilities, etc.) Managing authority: public, private Subnational Urban/rural

Data Attributes

Type of Data Collection
Surveys
Data Collection Methods

Facility survey

Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Reporting Frequency
Reporting Frequency in Days
Indicator Has Recommended Targets
No

Source and Reference Attributes

Technical Specifications

Web Annex. Technical specifications. In: Primary health care measurement framework and indicators: monitoring health systems through a primary health care lens. Geneva: World Health Organization and the United Nations Children’s Fund (UNICEF), 2022 iris.who.int/bitstream/handle/10665/352201/9789240044234-eng.pdf?sequence=1

Link to Measurement Tools

From existing health facility survey tools such as World Health Organization’s SARA and HHFA, World Bank’s service delivery indicators, and DHS program’s SPA. World Health Organization. Service Availability and Readiness Assessment (www.who.int/data/datax0002collection-tools/service-availability-and-readiness-assessment-(sara)?ua=1, accessed 16 August 2021). The DHS Program. Service Provision Assessment. September 2020 (dhsprogram.com/publications/ publication-spaq1-spa-questionnaires-and-manuals.cfm, accessed 18 August 2021). World Bank. Service Delivery Indicators (www.sdindicators.org/, accessed 19 August 2021). World Health Organization. Harmonized Health Facility Assessment. March 2021 (www.who.int/data/ data-collection-tools/harmonized-health-facility-assessment/introduction, accessed 16 August 2021). To note: WHO is currently revising its facility survey modules to incorporate additional elements of PHC measurement.

Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
Yes
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Identified by PHARMA-Care Project
No
Upload Date
23 July 2025