Out of Hours Staff Helped Patient Feel in Control of Treatment and Care
Identifying Attributes
Care Settings
Country
Publishing Organisation
Type of Quality Indicator
IOM Quality Dimension
Domain
Defining Attributes
Definition
Question 24: Think of the last time you tried to get treatment when your General Practice was closed in the last 12 months, and the treatment or advice that you received instead. How much would you agree or disagree with the following statement about your experience: "Staff helped me to feel in control of my treatment and care"? The response options are: (1) Strongly agree, (2) Agree, (3) Neither agree nor disagree, (4) Disagree, (5) Strongly disagree.
Numerator
The total number of responses for each category.
Denominator
The total number of responses to the survey question.
Exclusions
Use of Risk Adjustment
Risk Adjustments
Stratifications
Levels of reporting available: Scotland, NHS board, Health and Social Care Partnership (HSCP), General Practice cluster, General Practice.
Collection and Reporting Attributes
Type of Data Collection
Data Collection Methods
Health and Care Experience Survey (online and postal)
Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Reporting Frequency
Reporting Frequency in Days
Indicator Has Recommended Targets
Source and Reference Attributes
Evidence Source
Morales et al. Estimated impact from the withdrawal of primary care financial incentives on selected indicators of quality of care in Scotland: controlled interrupted time series analysis