Access to Information

Identifying Attributes

Care Settings
Primary Care
Country
United States of America
Publishing Organisation
Centers for Medicare & Medicaid Services (CMS): Marketplace Quality Rating System
Type of Quality Indicator
Outcome
IOM Quality Dimension
Person-Centredness
Domain
Consumer Experience

Defining Attributes

Definition

Enrollee experience related to the following: Written materials or Internet provided information needed about how plan works, Found out from health plan about cost for health care service or equipment, Found out from health plan about cost for specific prescriptions.

Numerator
Denominator
Exclusions

Enrollees under age 18 as of December 31, enrollees who did not meet the continuous enrolment criteria (July-Dec) or who switch to a different QHP for the subsequent plan year, enrollees who are deceased and members who have not sought health care in the last six months.

Use of Risk Adjustment
No
Risk Adjustments
Stratifications

Data Attributes

Type of Data Collection
Surveys
Data Collection Methods

QHP Enrollee Survey

Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Reporting Frequency
Reporting Frequency in Days
Indicator Has Recommended Targets
No

Source and Reference Attributes

Link to Measurement Tools
Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
Yes
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Identified by PHARMA-Care Project
No
Upload Date
23 July 2025