Doctors Who Communicate Well

Identifying Attributes

Care Settings
Primary Care
Country
United States of America
Publishing Organisation
Centers for Medicare & Medicaid Services (CMS): Medicare Advantage (Part C) and Part D Star Ratings
Type of Quality Indicator
Outcome
IOM Quality Dimension
Person-Centredness
Domain
Consumer Experience

Defining Attributes

Definition

This case-mix adjusted composite measure is used to assess how well doctors communicate.

Numerator

The score shown is the percentage of the best possible score each contract earned.

Denominator
Exclusions
Use of Risk Adjustment
Yes
Risk Adjustments

See technical specifications

Stratifications

Collection and Reporting Attributes

Type of Data Collection
Surveys
Data Collection Methods

Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey of Enrollees

Frequency of Data Collection
Annually
Frequency of Data Collection in Days
365
Reporting Methods
Reporting Frequency
Annually
Reporting Frequency in Days
365
Indicator Has Recommended Targets
No

Source and Reference Attributes

Link to Measurement Tools
Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
Yes
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Identified by PHARMA-Care Project
No
Upload Date
04 November 2025