Consumer Assessment of Healthcare Providers and Systems Overall Rating Measures (CAHPS)
Identifying Attributes
Care Settings
Country
Publishing Organisation
Type of Quality Indicator
IOM Quality Dimension
Domain
Defining Attributes
Definition
The Consumer Assessment of Healthcare Providers and Systems (CAHPS) for MIPS Clinician/Group Survey is comprised of 10 Summary Survey Measures (SSMs) and measures patient experience of care within a group practice.
Numerator
We recommend that CG-CAHPS Survey items and composites be calculated using a top box scoring method. The top box score refers to the percentage of patients whose responses indicated that they always received the desired care or service for a given measure. The top box numerator for the Overall Rating of Provider is the number of respondents who answered 9 or 10 for the item, with 10 indicating Best provider possible . For more information on the calculation of reporting measures, see Robert Wood Johnson Foundation s How to Report Results of the CAHPS Clinician & Group Survey, available at www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cgkit/HowtoReportResultsofCGCAHPS080610FINAL.pdf and The CAHPS Clinician and Group Survey Database: How Results Are Calculated (AHRQ, 2017) accessible at cahpsdatabase.ahrq.gov/cahpsidb/Public/Files/Doc6HowResultsareCalculatedCG2016.pdf
Denominator
The measure's denominator is the number of survey respondents. The target populations for the surveys are patients who have had at least one visit to the selected provider in the target 6-month time-frame. This time-frame is also known as the look back period. The sampling frame is a person-level list and not a visit-level list.
Exclusions
Use of Risk Adjustment
Risk Adjustments
None
Stratifications
Collection and Reporting Attributes
Type of Data Collection
Data Collection Methods
MIPS Clinical Quality Measures (CQMS)
Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Traditional MIPS