Percentage of Facilities With Systems to Support the Improvement of Quality of Care and Safety

Identifying Attributes

Care Settings
Primary Care
Country
World Health Organization
Publishing Organisation
World Health Organization (WHO): Primary health care measurement framework and indicators
Type of Quality Indicator
Process
IOM Quality Dimension
Safety
Domain
Service Delivery and Care Planning

Defining Attributes

Definition

Percentage of health facilities with systems to support and implement quality improvement, measured against the following criteria; (1) Existence of a focal person for quality improvement and patient safety, (2) Dedicated resources for action on quality and safety, (3) Regular application of quality improvement methods (e.g., performance measurement and management, quality improvement cycles, audit and feedback, learning systems), (4) Processes for clinical audits and mortality reviews (e.g., neonatal and maternal death review and response systems), (5) Availability of clinical guidelines/protocols and checklists, (6) Systems for adverse event reporting including medication harm, (7) Existence of an up-to-date risk management protocol, (8) System or mechanism to measure patient experience/patient voices .

Numerator

Number of facilities with systems to support quality improvement meeting defined criteria.

Denominator

Number of facilities surveyed.

Exclusions
Use of Risk Adjustment
No
Risk Adjustments

None

Stratifications

By facility type, managing authority, subnational, urban/rural.

Collection and Reporting Attributes

Type of Data Collection
Surveys
Data Collection Methods

Facility survey

Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Reporting Frequency
Reporting Frequency in Days
Indicator Has Recommended Targets
No

Source and Reference Attributes

Link to Measurement Tools
Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
Yes
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Identified by PHARMA-Care Project
No
Upload Date
02 December 2025