Percentage of Providers That Receive Supportive Supervision
Identifying Attributes
Care Settings
Primary Care
Country
World Health Organization
Publishing Organisation
World Health Organization (WHO): Primary health care measurement framework and indicators
Type of Quality Indicator
Process
IOM Quality Dimension
Effectiveness
Domain
Service Delivery and Care Planning
Defining Attributes
Definition
Percentage of providers that receive supportive supervision for PHC (not just specific disease areas) that include the following attributes: (1) There is collaborative problem-solving and open dialogue, (2) Routine mentoring to address gaps in performance, knowledge or skills, (3) Support in setting individual goals and reviewing progress towards their achievement, (4) Receipt of specific technical expertise when required. A provider can be an individual health care worker, a team, or a health centre.
Numerator
Number of facilities meeting the key attributes for supportive supervision.
Denominator
Total number of facilities.
Exclusions
Use of Risk Adjustment
No
Risk Adjustments
None
Stratifications
By facility type, managing authority, subnational, urban/rural, health care worker type.
Collection and Reporting Attributes
Type of Data Collection
Surveys
Data Collection Methods
Facility survey
Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Reporting Frequency
Reporting Frequency in Days
Indicator Has Recommended Targets
No
Source and Reference Attributes
Technical Specifications
Link to Measurement Tools
Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
Yes
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Identified by PHARMA-Care Project
No
Upload Date
02 December 2025
Contents
Actions
Date Modified 02 December 2025