Outpatient Referral Rate

Identifying Attributes

Care Settings
Primary Care
Country
United Arab Emirates
Publishing Organisation
Department of Health - Abu Dhabi: JAWDA Primary Care Service Quality Performance Indicators
Type of Quality Indicator
Process
IOM Quality Dimension
Effectiveness
Domain
Service Delivery and Care Planning

Defining Attributes

Definition

Percentage of patient outpatient visits by primary care physicians that resulted in a referral for services or a specialist/consultant visit during the reporting quarter.

Numerator

Number of outpatient visits that resulted in a referral to the specialists/consultants.

Denominator

Total numbers of outpatient visits by the primary care physicians during the reporting quarter.

Exclusions

Referrals to same specialty (e.g. Family Medicine to Family Medicine/GP clinics), dental visits and all ABM Mandate encounters.

Use of Risk Adjustment
No
Risk Adjustments
Stratifications

Collection and Reporting Attributes

Type of Data Collection
Administrative data, Electronic/paper chart records
Data Collection Methods

Centrally collected claim data (KEH) and patient medical record. Each provider will nominate one member of staff to coordinate, collect and monitor primary care quality indicators. Primary care provider is required to submit quarterly submission of data through Jawda e-notification system.

Frequency of Data Collection
Quarterly
Frequency of Data Collection in Days
91
Reporting Methods
Reporting Frequency
Quarterly
Reporting Frequency in Days
91
Indicator Has Recommended Targets
No

Source and Reference Attributes

Link to Measurement Tools
Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
Yes
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Identified by PHARMA-Care Project
No
Upload Date
02 December 2025