Test Results Were Explained in a Way That Patient Could Understand

Identifying Attributes

Care Settings
Primary Care
Country
Australia
Publishing Organisation
Australian Institute of Health and Welfare (AIHW): Healthy community indicators
Type of Quality Indicator
Outcome
IOM Quality Dimension
Person-Centredness
Domain
Consumer Experience

Defining Attributes

Definition

Proportion of patients aged 45 and over who felt that, in the preceding 12 months, their usual GP or others in their usual place of care always or usually explained test results in a way they could understand. Based on the question: "In the last 12 months, how did your usual GP or others in your usual place of care explain your test results (such as blood tests, x-rays or scans) in a way that you could understand?' The response options were: 1. Always, 2. Usually, 3. Sometimes, 4. Never, 5. Did not have any tests, 6. Not stated, 7. Not applicable.

Numerator

The sum of calibrated sample weights for patients who answered 'Always' or 'Usually' to the survey question.

Denominator

The sum of calibrated sample weights for all responses to the question by patients with a usual place of care and/or a usual GP and visited either of them in the previous 12 months, and who had a test in the previous 12 months.

Exclusions

Did not have any tests', 'Not stated' and 'Not applicable' were excluded from the denominator.

Use of Risk Adjustment
Yes
Risk Adjustments

Results are presented as crude rates due to the small differences with direct age-standardisation rates (to the Australian estimated resident population) which are less appropriate for the focus on patient-reported experience measures.

Stratifications

By Primary Health Network (PHN), sex, age group in years (45-54, 55-64, 65-74, 75-84, 85+), remoteness area (major cities, inner regional, outer regional, remote/very remote), main language spoken at home (English, other language), private health insurance coverage, highest level of educational attainment, self-assessed patient health status, number of long-term health conditions (none, 1, 2, 3 or more).

Collection and Reporting Attributes

Type of Data Collection
Surveys
Data Collection Methods

The Survey of Health Care 2016

Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Reporting Frequency
Reporting Frequency in Days
Indicator Has Recommended Targets
No

Source and Reference Attributes

Link to Measurement Tools
Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
Yes
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Identified by PHARMA-Care Project
No
Upload Date
02 December 2025