Patient Satisfaction With Dental Professionals
Identifying Attributes
Care Settings
Primary Care
Country
Australia
Publishing Organisation
Productivity Commission: Report on Government Services - Primary and Community Health
Type of Quality Indicator
Outcome
IOM Quality Dimension
Person-Centredness
Domain
Consumer Experience
Defining Attributes
Definition
The proportion of people who needed to and saw a dental professional in the previous 12 months who reported the dental professional always or often: listened carefully to them, showed respect, spent enough time with them.
Numerator
The number of people who needed to and saw a dental professional in the previous 12 months who reported the dental professional always or often: listened carefully to them, showed respect, spent enough time with them.
Denominator
The number of people who needed to and saw a dental professional in the previous 12 months
Exclusions
Excludes people for whom proxy interviews were conducted and those who responded don't know.
Use of Risk Adjustment
No
Risk Adjustments
None
Stratifications
By jurisdiction and year.
Collection and Reporting Attributes
Type of Data Collection
Surveys
Data Collection Methods
ABS Patient Experience Survey
Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Reporting Frequency
Annually
Reporting Frequency in Days
365
Indicator Has Recommended Targets
No
Source and Reference Attributes
Technical Specifications
Link to Measurement Tools
Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
Yes
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Identified by PHARMA-Care Project
No
Upload Date
02 December 2025
Contents
Actions
Date Modified 02 December 2025