Patient Experience With Care Co-Ordination
Identifying Attributes
Care Settings
Primary Care
Country
Canada
Publishing Organisation
Health Quality Council of Alberta
Type of Quality Indicator
Outcome
IOM Quality Dimension
Person-Centredness
Domain
Consumer Experience
Defining Attributes
Definition
In the last 12 months, how often did your healthcare team seem to effectively coordinate your care? (Always, Most of the time, Some of the time, A little of the time, None of the time)
Numerator
Number of responses to each category
Denominator
Number of responses to the question
Exclusions
General exclusion criteria for the HQCA Primary Care Patient Experience Survey include: Patients who do not have a regular family physician, Patients who have not visited their regular family physician in the previous year, Patients who have not visited one of 16 emergency departments are part of the HQCA EDPEC survey, as described above.
Use of Risk Adjustment
No
Risk Adjustments
None
Stratifications
Collection and Reporting Attributes
Type of Data Collection
Surveys
Data Collection Methods
HQCA Primary Care Patient Experience Survey
Frequency of Data Collection
Annually
Frequency of Data Collection in Days
365
Reporting Methods
FOCUS on Healthcare Patient Experience Dashboard
Reporting Frequency
Annually
Reporting Frequency in Days
365
Indicator Has Recommended Targets
No
Source and Reference Attributes
Technical Specifications
Link to Measurement Tools
Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
Yes
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Identified by PHARMA-Care Project
No
Upload Date
02 December 2025
Contents
Actions
Date Modified 02 December 2025