Home Quality Indicator Repository Extent to Which Patients Are Satisfied With the Counselling Aspects of ''Politeness'' and ''Being Taken Seriously''

Extent to Which Patients Are Satisfied With the Counselling Aspects of ''Politeness'' and ''Being Taken Seriously''

Identifying Attributes

Care Settings
Palliative Care
Country
Netherlands
Publishing Organisation
The Netherlands Organisation for Health Research and Development, ZonMw project
Type of Quality Indicator
Outcome
IOM Quality Dimension
Person-Centredness
Domain
Ethical and Legal Aspects of Care

Defining Attributes

Definition
Numerator
Denominator
Exclusions
Use of Risk Adjustment
No
Risk Adjustments
Stratifications

Collection and Reporting Attributes

Type of Data Collection
Data Collection Methods
Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Reporting Frequency
Reporting Frequency in Days
Indicator Has Recommended Targets
No

Source and Reference Attributes

Evidence Source

Multiple sources: Virdun C, Luckett T, Lorenz KA, Phillips J. National quality indicators and policies from 15 countries leading in adult end-of-life care: a systematic environmental scan. BMJ Support Palliat Care. 2018 Jun;8(2):145-154. doi: 10.1136/bmjspcare-2017-001432; De Roo ML, Leemans K, Claessen SJ, Cohen J, Pasman HR, Deliens L, Francke AL; EURO IMPACT. Quality indicators for palliative care: update of a systematic review. J Pain Symptom Manage. 2013 Oct;46(4):556-72. doi: 10.1016/j.jpainsymman.2012.09.013; Claessen, S et al. (2011). A New Set of Quality Indicators for Palliative Care: Process and Results of the Development Trajectory. Journal of Pain and Symptom Management 42(2), 169–82.

Technical Specifications
Link to Measurement Tools
Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
No
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Identified by PHARMA-Care Project
No
Upload Date
02 December 2025

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Date Modified 02 December 2025