Individualised Plan of Care

Identifying Attributes

Care Settings
Palliative Care
Country
United Kingdom, Channel Islands and Isle of Man
Publishing Organisation
National Audit of Care at the End of Life (NACEL) program
Type of Quality Indicator
Process
IOM Quality Dimension
Person-Centredness
Domain
Structure and Processes of Care

Defining Attributes

Definition

This summary indicator includes 25 questions on having a care plan that was reviewed regularly, assessment of 14 needs, the benefit of starting, stopping or continuing 6 interventions, review of hydration and nutrition status and preferred place of death. These items include: Was there documented evidence of the preferred place of death as indicated by the patient? (aligned with the theme of 'Individualised end of life care planning - Advance care planning'); Is there documented evidence that the patient who was dying had an individualised plan of care addressing their end of life care needs? (aligned with the theme of 'Individualised end of life care planning - The patient'); Is there documented evidence that the patient and their individualised plan of care were reviewed regularly? (aligned with the theme of 'Individualised end of life care planning - The patient'); Is there documented evidence of an assessment of the following needs: agitation/delirium, dyspnoea/breathing difficulty, nausea/vomiting, pain, noisy breathing/death rattle, bladder function, bowel function, pressure areas, hygiene requirements, mouth care, anxiety/distress, emotional/psychological needs, spiritual/religious/cultural needs, social/practical needs (aligned with the theme of 'Individualised end of life care planning - The patient'); Was the benefit of starting, stopping or continuing the following interventions documented as being reviewed in the patient's plan of care? routine recording of vital signs, blood sugar monitoring, the administration of oxygen, the administration of antibiotics, routine blood tests, other medication (aligned with the theme of 'Individualised end of life care planning - The patient'); Is there documented evidence that the patient's hydration status was assessed daily once the dying phase was recognised? (aligned with the theme of 'Individualised end of life care planning - Drinking and assisted hydration'); Is there documented evidence that the patient's nutrition status was reviewed regularly once the dying phase was recognised? (aligned with the theme of 'Individualised end of life care planning - Eating and assisted nutrition').

Numerator

All 25 questions on having a care plan that was reviewed regularly, assessment of 14 needs, the benefit of starting, stopping or continuing 6 interventions items have the response options of: Yes; No but reason recorded and/or N/A; No and no reason recorded. The maximum possible score for this summary indicator is 9. Was there documented evidence of the preferred place of death as indicated by the patient? For this question, the response option Yes received a score of 1; No but reason recorded and/or N/A did not receive a score and No and no reason recorded received a score of zero. Is there documented evidence that the patient who was dying had an individualised plan of care addressing their end of life care needs? For this question, the response option Yes received a score of 0.5; No but reason recorded and/or N/A did not receive a score and No and no reason recorded received a score of zero. Is there documented evidence that the patient and their individualised plan of care were reviewed regularly? For this question, the response options of Yes and No but reason recorded and/or N/A received a score of 0.5; No and no reason recorded received a score of zero. Is there documented evidence of an assessment of the following needs: agitation/delirium, dyspnoea/breathing difficulty, nausea/vomiting, pain, noisy breathing/death rattle, bladder function, bowel function, pressure areas, hygiene requirements, mouth care, anxiety/distress, emotional/psychological needs, spiritual/religious/cultural needs, social/practical needs. For this question, the response options of Yes and No but reason recorded and/or N/A received a score of 0.25 for every need; No and no reason recorded received a score of zero for every need. Was the benefit of starting, stopping or continuing the following interventions documented as being reviewed in the patient's plan of care? routine recording of vital signs, blood sugar monitoring, the administration of oxygen, the administration of antibiotics, routine blood tests, other medication. For this question, the response options of Yes and No but reason recorded and/or N/A received a score of 0.25 for every intervention; No and no reason recorded received a score of zero for every intervention. Is there documented evidence that the patient's hydration status was assessed daily once the dying phase was recognised? For this question, the response option Yes received a score of 1; No but reason recorded and/or N/A did not receive a score and No and no reason recorded received a score of zero. Is there documented evidence that the patient's nutrition status was reviewed regularly once the dying phase was recognised? For this question, the response option Yes received a score of 1; No but reason recorded and/or N/A did not receive a score and No and no reason recorded received a score of zero.

Denominator
Exclusions

Hospices are excluded from participating in the National Audit of Care at the End of Life (NACEL) program. All non-NHS acute sites and community hospital providers of adult inpatient care in England and Wales were ineligible to take part in the audit. Deaths which were classed as "sudden deaths" were excluded from the Case Note Review as part of the National Audit of Care at the End of Life (NACEL) program. These were deaths which were sudden and unexpected; this included, but was not limited to, the following: all deaths in Accident and Emergency departments, deaths within 4 hours of admission to hospital, deaths due to a life-threatening acute condition caused by a sudden catastrophic event, with a full escalation of treatment plan in place. Other deaths excluded include: Deaths of patients aged under 18, Suicides, Maternal deaths.

Use of Risk Adjustment
No
Risk Adjustments

None

Stratifications

The national and hospital-level summary scores are not stratified. The proportions of response options to the five individual data collection questions that are contained within this summary indicator are reported with stratifications for 'All deaths', 'Category 1' deaths and 'Category 2' deaths and by audit year. Category 1 is defined as: It was recognised that the patient may die - it had been recognised by the hospital staff that the patient may die imminently (i.e. within hours or days). Life sustaining treatments may still be being offered in parallel to end of life care. Category 2 is defined as: The patient was not expected to die - imminent death was not recognised or expected by the hospital staff. However, the patient may have had a life limiting condition or, for example, be frail, so that whilst death wasn't recognised as being imminent, hospital staff were "not surprised" that the patient died.

Data Attributes

Type of Data Collection
Surveys
Data Collection Methods

Data collected via Case Note Review entered into a bespoke online data entry tool. For the Case Note Review, acute hospital providers are asked to audit up to 50 eligible patients for each submission created on registration (based on the audit period). Community Hospital providers were requested to audit up to 50 eligible deaths (based on the audit period, which the time-frame can differ for acute versus community, depending on the audit round). Audit participants complete an Audit Summary data specification with the following information: the number of people dying in the audit period, excluding deaths within A&E and within 4 hours of admission to hospital; the total number of people dying in A&E within the audit period; the total number of people dying within 4 hours of admission to hospital within the audit period. The NHS Benchmarking Network team process patient level data through the Case Note Review, with the following demographic information collected: date of death, gender, ethnicity, date of admission and primary cause of death.

Frequency of Data Collection
4 monthly
Frequency of Data Collection in Days
121
Reporting Methods

Public reporting.

Reporting Frequency
Ad libitum
Reporting Frequency in Days
1
Indicator Has Recommended Targets
No

Source and Reference Attributes

Evidence Source

National Audit of Care at the End of Life (NACEL) program 2022/23 Report: www.hqip.org.uk/wp-content/uploads/2023/07/Ref.-380-NACEL-2022-Summary-Report-Final.pdf National Audit of Care at the End of Life (NACEL) program 2022/23 Appendices and specifications: www.hqip.org.uk/wp-content/uploads/2023/07/Ref.-380-NACEL-2022-Appendices-Final.pdf

Technical Specifications

Unable to locate full technical specification details. Some details and methods for scoring available here in Appendix 16 (page 34-40): www.hqip.org.uk/wp-content/uploads/2023/07/Ref.-380-NACEL-2022-Appendices-Final.pdf

Link to Measurement Tools

This measure is also aligned with the National Institute for Health and Care Excellence (NICE) Quality Standards and guidance, including NICE’s Quality Standard 144 and NICE Clinical Guidelines NG31 'Care of Dying Adults in the last days of life.

Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
Yes
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
Yes
Australian Consortium for Aged Care Endorsed
No
Identified by PHARMA-Care Project
No
Upload Date
12 March 2025