Wait Time for Their First Personal Support Visit
Identifying Attributes
Care Settings
Country
Publishing Organisation
Type of Quality Indicator
IOM Quality Dimension
Domain
Defining Attributes
Definition
Percentage of complex home care patients aged 19 and older who waited five days or less for personal support services. The wait time is described as the number of days between the service authorisation date and the date of receipt of Local Health Integration Network in-home personal support. A higher percentage is better.
Numerator
The number of complex home care patients who received their first personal support service visit within five days of the date they were authorised for personal support services by the Local Health Integration Network.
Denominator
The number of adult complex home care patients who received in-home personal support services.
Exclusions
Included in denominator are new patients.
Use of Risk Adjustment
Risk Adjustments
None
Stratifications
Data Attributes
Type of Data Collection
Data Collection Methods
Client Health and Related Information System (CHRIS), Home Care Database (HCD). Each case is reported under the fiscal year and quarter in which the home care patient received their first home care service.
Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Public reporting.
Reporting Frequency
Reporting Frequency in Days
Indicator Has Recommended Targets
Source and Reference Attributes
Evidence Source
Health Quality Ontario. Measuring Up 2018: A yearly report on how Ontario's health system is performing, 2018.
Technical Specifications
Indicator library of Ontario Health website not accessible (transition from health quality ontario website)