Patient Experience With Information About Condition and Treatment
Identifying Attributes
Care Settings
Country
Publishing Organisation
Type of Quality Indicator
IOM Quality Dimension
Domain
Defining Attributes
Definition
Percentage of patients who felt they received all of the information they needed about their condition and treatment.
Numerator
Number of respondents that reported 'always'.
Denominator
Total number of respondents during the reporting period.
Exclusions
General exclusion criteria for the CPES-IC includes: Patients who are under 18 years of age at the time of hospital discharge. Patients who remain in hospital for less than 24 hours (e.g. day surgery cases, other short-stay cases). Patients who died during their inpatient stay. Patients without valid contact information (phone number). Patients who are unable to communicate in English (as the survey is administered in English only).
Use of Risk Adjustment
Risk Adjustments
None
Stratifications
By patient population (all, medical, surgical), hospital and hospital type (large urban trauma, large urban, medium urban, children's).
Collection and Reporting Attributes
Type of Data Collection
Data Collection Methods
Canadian Patient Experiences Survey - Inpatient Care (CPES-IC)
Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Interactive infographic: focus.hqca.ca/charts/info-about-condition-and-treatment/