Respect and Dignity
Identifying Attributes
Care Settings
Country
Publishing Organisation
Type of Quality Indicator
IOM Quality Dimension
Domain
Defining Attributes
Definition
Overall, did you feel you were treated with respect and dignity while you were in A&E? Answer options: yes all of the time, yes some of the time, no.
Numerator
A subset of the denominator that represents patients aged 16 and older who responded to questions regarding being treated with respect and dignity within the emergency department.
Denominator
Patients aged 16 and older who responded to questions regarding being treated with respect and dignity within an emergency department setting.
Exclusions
Anyone who was a current inpatient, anyone who attended a walk-in centre, any patients who were admitted to hospital through medical or surgical admissions units and therefore did not visit the emergency department, anyone who had a planned attendance at an outpatient clinic run within the emergency department (such as a fracture clinic), patients attending primarily to obtain contraception (for example, the morning after pill), patients who suffered a miscarriage or another form of abortive pregnancy outcome while at the hospital, and patients with a concealed pregnancy.