Listening to Needs- Nurses
Identifying Attributes
Care Settings
Country
Publishing Organisation
Type of Quality Indicator
IOM Quality Dimension
Setting-Specific Domain
Defining Attributes
Definition
Thinking about all the nurses you have seen at a hospital emergency department in the last 12 months, how often did they show respect for what you had to say- was it always, often, sometimes, rarely or never? Answer options: Always, often, sometimes, rarely, never, didn't see any doctor
Numerator
A subset of the denominator that represents patients aged 16 and older who responded to questions regarding nurses listening to needs within a emergency department setting.
Denominator
Patients aged 16 and older who responded to questions regarding nurses listening to needs within an emergency department setting.
Exclusions
Australian permanent defence force members and their dependants, non-Australian defence forces, residents of the Indigenous Community Strata, persons living in non-private dwellings such as hotels, university residences, boarding schools, hospitals, nursing homes, homes for people with disabilities, and prisons.