Confident in Care
Identifying Attributes
Care Settings
Hospital Care
Country
Australia
Publishing Organisation
Australian Commission on Safety and Quality in Health Care (ACSQHC)
Type of Quality Indicator
Outcome
IOM Quality Dimension
Person-Centredness
Domain
Consumer Experience
Defining Attributes
Definition
This measure asks patients to respond to the following question: When I was in the hospital, I felt confident in the safety of my treatment and care… Response options: Always, mostly, sometimes, rarely, never.
Numerator
Number of responses to each survey option
Denominator
Total number of responses to the survey question.
Exclusions
Aboriginal and Torres Strait Islander communities, those aged under 18 years, and people with intellectual disability or cognitive impairment.
Use of Risk Adjustment
No
Risk Adjustments
Stratifications
Collection and Reporting Attributes
Type of Data Collection
Surveys
Data Collection Methods
Australian Hospital Patient Experience Question Set (AHPEQS)
Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Reporting Frequency
Reporting Frequency in Days
Indicator Has Recommended Targets
No
Source and Reference Attributes
Link to Measurement Tools
Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
Yes
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Identified by PHARMA-Care Project
No
Upload Date
02 December 2025
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Date Modified 02 December 2025