Ability to Voice Opinions on Quality of Care

Identifying Attributes

Care Settings
Hospital Care
Country
England
Publishing Organisation
National Health Service (NHS) and Care Quality Commission: Adult Inpatient Survey
Type of Quality Indicator
Outcome
IOM Quality Dimension
Person-Centredness
Domain
Consumer Experience

Defining Attributes

Definition

During your hospital stay, were you ever given the opportunity to give views on the quality of your care? Answer options: Yes, no.

Numerator

A subset of the denominator that represents patients aged 16 and older who responded to questions about the ability to give views on the quality of care received.

Denominator

Patients aged 16 and older who responded to questions regarding being given the opportunity to give views on their quality of care.

Exclusions

Admitted to maternity or psychiatric units, did not stay overnight.

Use of Risk Adjustment
Yes
Risk Adjustments

See detailed technical specifications

Stratifications

Data Attributes

Type of Data Collection
Surveys
Data Collection Methods
Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Reporting Frequency
Annually
Reporting Frequency in Days
365
Indicator Has Recommended Targets
No

Source and Reference Attributes

Link to Measurement Tools
Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
Yes
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Identified by PHARMA-Care Project
No
Upload Date
23 July 2025