Hospital Assistance Overall
Identifying Attributes
Care Settings
Country
Publishing Organisation
Type of Quality Indicator
IOM Quality Dimension
Setting-Specific Domain
Defining Attributes
Definition
Overall, do you feel you were helped by your hospital stay? Please answer on a scale where 0 is "not helped at all" and 10 is "helped completely." The response options to question (32 in 20 measure) is: Response options: 0 not helped at all to 10 helped completely.
Numerator
A subset of the denominator that represents patients age 18 and older who responded to a question about overall help during their stay on a scale of 0-10.
Denominator
Patients age 18 and older who responded to questions regarding how helped they were over their stay, in the Canadian Institute for Health Information- Patient Experiences Survey
Exclusions
Patient populations not included in maternal, surgical and medical. (To ensure comparability across hospitals and to prevent misinterpretation, results do not include maternity patients).