Treatment by Nurses During Stay
Identifying Attributes
Care Settings
Country
Publishing Organisation
Type of Quality Indicator
IOM Quality Dimension
Domain
Defining Attributes
Definition
During this hospital stay, how often did nurses treat you with courtesy and respect? The response options to question (1 In 20 measure and 1 in 6 measure) are: Response options: Never, Sometimes, Usually, Always, I did not receive care from a doctor
Numerator
A subset of the denominator that represents patients age 18 and older who responded to questions about if the patients were treated by nurses with respect.
Denominator
Patients age 18 and older who responded to questions regarding being treated with courtesy and respect by nurses in the Canadian Institute for Health Information- Patient Experiences Survey
Exclusions
Patient populations not included in maternal, surgical and medical. (To ensure comparability across hospitals and to prevent misinterpretation, results do not include maternity patients).