Treated With Respect and Kindness by Other Members of Health Care Team
Identifying Attributes
Care Settings
Country
Publishing Organisation
Type of Quality Indicator
IOM Quality Dimension
Domain
Defining Attributes
Definition
The percentage of patients who selected the most positive response option to the survey question: While you were in hospital, did other members of your health care team treat you with respect and kindness?
Numerator
The number of "yes, definitely" responses to the survey question.
Denominator
Total number of responses to the survey question.
Exclusions
"I did not have contact with them" responses.
Use of Risk Adjustment
Risk Adjustments
The results are weighted. Weighting adjusts for under- or over-representation in responses by age, gender and ethnic group and means the results account for differences in response rates within a local population.
Stratifications
By ethnic group, age group, gender and Te Whatu Ora health district.
Collection and Reporting Attributes
Type of Data Collection
Data Collection Methods
New Zealand adult hospital inpatient experience survey questionnaire
Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Online dashboard: reports.hqsc.govt.nz/AHI-explorer