Appropriate Response to Escalation of Care
Identifying Attributes
Care Settings
Hospital Care
Country
New Zealand
Publishing Organisation
Health Quality & Safety Commission: Quality and Safety Markers
Type of Quality Indicator
Process
IOM Quality Dimension
Effectiveness
Domain
Emergency Care
Defining Attributes
Definition
The percentage of audited patients that triggered an escalation of care and received the appropriate response to that escalation as per the district's agreed escalation pathway.
Numerator
The number of audited patients that triggered an escalation of care and received the appropriate response to that escalation.
Denominator
Total number of audited patients that triggered an escalation of care.
Exclusions
Use of Risk Adjustment
No
Risk Adjustments
Stratifications
By district and/or regions.
Collection and Reporting Attributes
Type of Data Collection
Electronic/paper chart records
Data Collection Methods
Manual audits or electronic vital signs systems
Frequency of Data Collection
Quarterly
Frequency of Data Collection in Days
91
Reporting Methods
Online quality and safety marker (QSM) dashboard
Reporting Frequency
Quarterly
Reporting Frequency in Days
91
Indicator Has Recommended Targets
No
Source and Reference Attributes
Evidence Source
Technical Specifications
Link to Measurement Tools
Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
Yes
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
Yes
Australian Consortium for Aged Care Endorsed
Yes
Identified by PHARMA-Care Project
No
Upload Date
02 December 2025
Contents
Actions
Date Modified 02 December 2025