This measure describes whether patients had enough information when leaving hospital. Results show the percentage of patients who responded most favourably in the Canadian Patient Experiences Survey - Inpatient Care (CPES-IC) survey.

A subset of the denominator that represents patients age 18 and older who chose the most positive responses to the questions about information and understanding when leaving the hospital in the CPES-IC survey (questions 37 to 39). Participants are asked to respond to the following questions: Q37. Before you left the hospital, did you have a clear understanding about all of your prescribed medications, including those you were taking before your hospital stay?; Q38. Did you receive enough information from hospital staff about what to do if you were worried about your condition or treatment after you left the hospital?; Q39. When you left the hospital, did you have a better understanding of your condition than when you entered?

Patients age 18 and older who responded to questions regarding information and understanding when leaving the hospital in the CPES-IC survey (questions 37 to 39).

Non-response categories (refusal, don't know, not stated). Records with invalid health card number. Records with missing or invalid discharge date. Newborn, stillbirth or cadaveric donor records. Records with discharge as death, self sign-out or patient not returning from a pass. Patients receiving care primarily for a psychiatric condition or mental health disorder. Patients who were in an alternate level of care. Patients with a substance-use disorder. Patients discharged to another facility such as residential care, group/supportive living or a correctional facility. Patients excluded for sensitive or compassionate reasons. Patients who have duplicate submissions (determined by submitting province, submitting hospital, health card jurisdiction code and encrypted health card number in the last 12 months).

Sample weighted, non-response weighted, age–sex standardised to the hospital Discharge Abstract Database (DAD) population, adjusted for survey mode (mail, telephone, online) and adjusted for service line (medical, surgical, maternity).

By hospital, peer group and reporting level: National, Province/Territory, Region, Facility.

Canadian Patient Experiences Reporting System (CPERS)

Online tool: Your Health System

www.cihi.ca/en/access-data-and-reports/indicator-library

www.cihi.ca/en/indicators/information-and-understanding-when-leaving-the-hospital