Transitions Index - Adult Emergency

Identifying Attributes

Care Settings
Care Transitions
Country
Australia
Publishing Organisation
Victorian Agency for Health Information: Victorian Healthcare Experience Survey - Adult Emergency
Type of Quality Indicator
Outcome
IOM Quality Dimension
Person-Centredness
Domain
Consumer Experience

Defining Attributes

Definition

The average of the positive scores for four adult emergency questions relating to leaving the emergency department. -When you were ready to leave the ED, were you delayed for any reason? -Before you left the ED, did the doctors and nurses give you sufficient information about managing your health and care at home? -Did hospital staff take your family or home situation into account when you were leaving the ED? -If follow up with your General Practitioner (GP) was required, was he or she given all the necessary information about the treatment or advice that you received in the ED?

Numerator

Number with 'Positive' scores - the single most desirable response - for four adult emergency questions relating to leaving the emergency department.

Denominator

Number of respondents who replied to the questions (inferred).

Exclusions
Use of Risk Adjustment
Yes
Risk Adjustments

A proportional weighting scheme is applied to the sample at each campus to bring it into line with each campus's true population by age and gender.

Stratifications

Data Attributes

Type of Data Collection
Surveys
Data Collection Methods

Victorian Healthcare Experience Survey (VHES). Each selected patient is invited to the survey via an email, SMS or letter delivered to their home address, based on the contact details available. Ipsos Public Affairs administers the VHES program on behalf of the Department of Health.

Frequency of Data Collection
Continuous
Frequency of Data Collection in Days
1
Reporting Methods

Results are shared with health services each quarter through VAHI routine reports and the VHES Reporting Portal to support local quality improvement activities. Not publicly reported based on available evidence.

Reporting Frequency
Quarterly
Reporting Frequency in Days
91
Indicator Has Recommended Targets
No

Source and Reference Attributes

Technical Specifications
Link to Measurement Tools
Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
Yes
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Identified by PHARMA-Care Project
No
Upload Date
12 March 2025