Adequate Arrangements Made By Hospital For Services Needed
Identifying Attributes
Care Settings
Country
Publishing Organisation
Type of Quality Indicator
IOM Quality Dimension
Domain
Defining Attributes
Definition
Percentage of positive responses for Thinking about when you left hospital, were adequate arrangements made by the hospital for any services you needed? (E.g. Transport, Meals, Mobility Aids) Yc - Yes, Completely Yt - Yes, To Some Extent N - No Id - I Didn't Need This.
Numerator
Number with 'Positive' score - the single most desirable response.
Denominator
Number of respondents who replied to the question.
Exclusions
Neutral answers are excluded from the denominator when calculating the positive response score.
Use of Risk Adjustment
Risk Adjustments
A proportional weighting scheme is applied to the sample at each campus to bring it into line with each campus's true population by age and gender.
Stratifications
Data Attributes
Type of Data Collection
Data Collection Methods
Victorian Healthcare Experience Survey (VHES). Each selected patient is invited to the survey via an email, SMS or letter delivered to their home address, based on the contact details available. Ipsos Public Affairs administers the VHES program on behalf of the Department of Health.
Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Results are shared with health services each quarter through VAHI routine reports and the VHES Reporting Portal to support local quality improvement activities. Not publicly reported based on available evidence.