Adequate Arrangements Made by the Hospital Staff for Any Services You Needed
Identifying Attributes
Care Settings
Care Transitions
Country
Australia
Publishing Organisation
Victoria State Government Department of Health: Victorian Cancer Patients' Care Experiences Survey
Type of Quality Indicator
Outcome
IOM Quality Dimension
Person-Centredness
Domain
Consumer Experience
Defining Attributes
Definition
Percentage of positive responses for Thinking about when you left hospital, were adequate arrangements made by the hospital staff for any services you needed (E.g. District Nurse)? 1 Yes, Completely, 2 Yes, To Some Extent, 3 No, 4 I Did Not Need Assistance, 5 Not Sure/Cannot Remember
Numerator
Number with 'Positive' score - the single most desirable response
Denominator
Number of respondents who replied to the question
Exclusions
Neutral answers are excluded from the denominator when calculating the positive response score
Use of Risk Adjustment
No
Risk Adjustments
Stratifications
Collection and Reporting Attributes
Type of Data Collection
Surveys
Data Collection Methods
Victorian Cancer Patients' Care Experiences Survey
Frequency of Data Collection
Conducted only in 2015
Frequency of Data Collection in Days
Reporting Methods
Report
Reporting Frequency
Conducted only in 2015
Reporting Frequency in Days
Indicator Has Recommended Targets
No
Source and Reference Attributes
Technical Specifications
Link to Measurement Tools
Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
No
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Can the Quality Indicator be Readily Implemented at a Population Level in Australia Given its Current Data Landscape?
Implementation of this quality indicator was not assessed.
Identified by PHARMA-Care Project
No
Upload Date
31 March 2026
Contents
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Date Modified 08 April 2026