Patient Experience: Did You Receive Enough Information When You Left the Hospital?

Identifying Attributes

Care Settings
Care Transitions
Country
Canada
Publishing Organisation
Health Quality Ontario
Type of Quality Indicator
Outcome
IOM Quality Dimension
Person-Centredness
Domain
Consumer Experience

Defining Attributes

Definition

Percentage of respondents who responded positively to the following question from the Canadian Patient Experiences Survey—Inpatient Care: Did you receive enough information from hospital staff about what to do if you were worried about your condition or treatment after you left the hospital?

Numerator

Number of respondents who responded positively

Denominator

Number of respondents.

Exclusions
Use of Risk Adjustment
No
Risk Adjustments
Stratifications

Collection and Reporting Attributes

Type of Data Collection
Surveys
Data Collection Methods

Calculated by the Canadian Institute of Health Information (CIHI) from the Canadian Patient Experiences Survey—Inpatient Care (CPES)

Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods

Quality Improvement Plan (hospital)

Reporting Frequency
Reporting Frequency in Days
Indicator Has Recommended Targets
No

Source and Reference Attributes

Technical Specifications
Link to Measurement Tools

Canadian Patient Experiences Survey—Inpatient Care

Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
No
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Can the Quality Indicator be Readily Implemented at a Population Level in Australia Given its Current Data Landscape?
Implementation of this quality indicator was not assessed.
Identified by PHARMA-Care Project
No
Upload Date
31 March 2026