Emergency Transfer Communication Measure

Identifying Attributes

Care Settings
Care Transitions
Country
United States of America
Publishing Organisation
University of Minnesota Rural Health Research Center: Patient Experience and Function
Type of Quality Indicator
Process
IOM Quality Dimension
Timeliness
Setting-Specific Domain
Communication

Defining Attributes

Definition

Percentage of all patients transferred from an Emergency Department to another healthcare facility whose medical record documentation indicated that all required information was communicated (sent) to the receiving facility within 60 minutes of transfer.

Numerator

Number of patients transferred from an ED to another healthcare facility whose medical record documentation indicated that all of the following relevant elements were documented and communicated to the receiving hospital in a timely manner: Home Medications, Allergies and Reactions, Medications Administered in ED, ED Provider Note, Mental Status and Orientation Assessment, Reason for Transfer and Plan of Care, Tests and/or Procedures Performed, Tests and/or Procedures Results. For all data elements, the definition of 'sent' includes the following: Hard copy sent directly with the patient, or Sent via fax or phone within 60 minutes of patient departure, or Immediately available via shared Electronic health record (EHR) or Health Information Exchange (HIE)

Denominator

Transfers from an ED to another healthcare facility Included Population: All transfers from an ED to another healthcare facility

Exclusions

All emergency department patients not discharged to another healthcare facility. Those admitted, sent home, left AMA, those on observations status, etc.

Use of Risk Adjustment
No
Risk Adjustments

None

Stratifications

None

Collection and Reporting Attributes

Type of Data Collection
Administrative data
Data Collection Methods

Claims, Electronic Health Data, Electronic Health Records: Electronic Health Records, Management Data, Paper Medical Records

Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods

Measure Retired and Endorsement Removed in November 2020 (did not meet the Scientific Acceptability criteria for reliability - the data element-level inter-rater reliability testing produced a low kappa statistic score, which would be considered systematic error)

Reporting Frequency
Reporting Frequency in Days
Indicator Has Recommended Targets
No

Source and Reference Attributes

Evidence Source

University of Minnesota Rural Health Research Center rhrc.umn.edu/publication/ed-transfer-submission-manual/
National Quality Forum: Emergency Department Transitions of Care: A Quality Measurement Framework ciesandiego.org/wp-content/uploads/2018/07/National-Quality-Forum-Emergency-Department-Transitions-of-Care.pdf p4qm.org/measures/0291 www.qualityforum.org/QPS/0291

Technical Specifications
Link to Measurement Tools
Domain
Not Assigned
Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
No
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Can the Quality Indicator be Readily Implemented at a Population Level in Australia Given its Current Data Landscape?
Implementation of this quality indicator was not assessed.
Identified by PHARMA-Care Project
No
Upload Date
23 July 2025