Provider Named Seemed Informed And Up-To-Date About The Care From Specialists

Identifying Attributes

Care Settings
Care Transitions
Country
United States of America
Publishing Organisation
Primary Care First Patient Experience of Care Survey (CAHPS with Primary Care First supplemental items)
Type of Quality Indicator
Outcome
IOM Quality Dimension
Person-Centredness
Domain
Communication

Defining Attributes

Definition

Responses to the question: In the last 6 months, how often did the provider named in Question 2 seem informed and up-to-date about the care you got from specialists? Never Sometimes Usually Always.

Numerator
Denominator

The number of respondents who replied to the question.

Exclusions
Use of Risk Adjustment
Yes
Risk Adjustments
Stratifications

Data Attributes

Type of Data Collection
Surveys
Data Collection Methods

Primary Care First (PCF) Patient Experience of Care Survey (PECS) (based on the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Groups Survey, with PCF supplemental items), designed to measure the experiences of people receiving care from Practice Sites participating in the Primary Care First model. Must be conducted by all practice sites. Providers contract with approved survey vendors for the data collection and implementation of the survey. Survey data collection begins in September and ends in December each year.

Frequency of Data Collection
Annually
Frequency of Data Collection in Days
365
Reporting Methods

CMS Patient Experience of Care score report. Practice scores are available in the PCF Portal in the spring (CMS and providers).

Reporting Frequency
Annually
Reporting Frequency in Days
365
Indicator Has Recommended Targets
No

Source and Reference Attributes

Technical Specifications
Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
Yes
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Identified by PHARMA-Care Project
No
Upload Date
12 March 2025