Wait Time From Community Care Access Centre Determination of Eligibility to Long-Term Care Home Response

Identifying Attributes

Care Settings
Care Transitions
Country
Canada
Publishing Organisation
Health Quality Ontario
Type of Quality Indicator
Process
IOM Quality Dimension
Timeliness
Domain
Access / Waiting Times

Defining Attributes

Definition

Median and 90th percentile wait time that Ontarians wait from the date a Community Care Access Centre (CCAC) forwards an eligible placement application to Long-Term Care (LTC) homes of clients' choices to the date a LTC home responds to the placement request.

Numerator

The difference (in days) between the facility choice application date and the facility response date. The median and 90th percentile is taken for each group (LTC home, LHINs) for which the measure is reported.

Denominator

This is a continuous variable measure. The target population is people waiting for entry into long-term care homes (inferred).

Exclusions

Missing facility choice application date; Clients waiting transfer between LTC homes; and Death occurred on or before the facility response date.

Use of Risk Adjustment
No
Risk Adjustments
Stratifications

Data Attributes

Type of Data Collection
Administrative data
Data Collection Methods

Client Profile (CPRO) Database which contains information on clients placed or waiting to be placed in a Long-Term Care Home. Information includes patient application information and choices for long-term care homes. Submitted to Ministry of Health and Long-Term Care on a monthly basis.

Frequency of Data Collection
Monthly
Frequency of Data Collection in Days
30
Reporting Methods
Reporting Frequency
Quarterly
Reporting Frequency in Days
91
Indicator Has Recommended Targets
No

Source and Reference Attributes

Technical Specifications
Link to Measurement Tools
Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
Yes
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Identified by PHARMA-Care Project
No
Upload Date
12 March 2025