Wait Time for Home Care Services - Application to First Service - Short Stay Acute Clients

Identifying Attributes

Care Settings
Care Transitions
Country
Canada
Publishing Organisation
Health Quality Ontario
Type of Quality Indicator
Process
IOM Quality Dimension
Timeliness
Domain
Access / Waiting Times

Defining Attributes

Definition

90th (or 50th) percentile wait time (in days) from application to initiation of home care services for community applicants - short stay acute. This indicator measures the time from when a short stay acute client in the community applies for service until the first in-home service was provided, excluding case management.

Numerator

90th (or 50th) percentile for the number of days between the application date and the first non-case management Community Care Access Centre (CCAC) service date.

Denominator

This is a continuous variable measure. The target population is Short Stay Acute Clients waiting for home care services (inferred).

Exclusions
Use of Risk Adjustment
No
Risk Adjustments
Stratifications

Data Attributes

Type of Data Collection
Administrative data
Data Collection Methods

Home Care Database (HCD), Ontario Association of Community Care Access Centres (OACCAC).

Frequency of Data Collection
HCD data is available quarterly within 6 weeks of the end of the quarter.
Frequency of Data Collection in Days
91
Reporting Methods

Both 90th and 50th percentiles are calculated for the Multi-Sector Service Accountability Agreement (MSAA).

Reporting Frequency
Fiscal year
Reporting Frequency in Days
365
Indicator Has Recommended Targets
No

Source and Reference Attributes

Technical Specifications
Link to Measurement Tools
Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
Yes
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Identified by PHARMA-Care Project
No
Upload Date
12 March 2025