Wait Time for Home Care Services - Application to First Service - Long Stay Complex Clients
Identifying Attributes
Care Settings
Country
Publishing Organisation
Type of Quality Indicator
IOM Quality Dimension
Domain
Defining Attributes
Definition
90th (or 50th) percentile wait times (in days) from application to initiation of home care services for community applicants - long stay complex. This indicator measures the time from when a long stay complex client in the community applies for service until the first in-home service was provided, excluding case management.
Numerator
90th (or 50th) percentile for the number of days between the application date and the first non- case management Community Care Access Centre (CCAC) service date.
Denominator
This is a continuous variable measure. The target population is Long Stay Complex Clients waiting for home care services (inferred).
Exclusions
Use of Risk Adjustment
Risk Adjustments
Stratifications
Data Attributes
Type of Data Collection
Data Collection Methods
Home Care Database (HCD), Ontario Association of Community Care Access Centres (OACCAC).
Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Both 90th and 50th percentiles are calculated for the Multi-Sector Service Accountability Agreement (MSAA).